We're on the lookout for a Community Manager - Toronto (freelance) to join our team.
The role
We are looking to hire a Community Manager (Freelance) in Toronto who will lead the daily social channel management for a major athletic and lifestyle brand in the upcoming months (arguably the biggest brand out there).The ideal candidate for this position has had hands-on experience with managing social channels with large followings, responding and engaging on channels, and daily posting. It’s also important that the candidate has a strong passion for staying up-to-date on the new cultural trends, and is adept at identifying new opportunities for inserting brands into cultural trends or moments. The position will require 20 hours of work per week, with some work potentially required on weekends and holidays.
We’d like to know that you can:
- Manage and plan content uploads to the brand’s social channels each week (primarily Instagram and Twitter). Organic social only.
- Lead community management for the brand’s social channels, and have the ability to own the brand’s voice, and drive conversation with followers.
- Participate in and understand youth culture—especially in Toronto right now.
- Identify unique and interesting opportunities for storytelling, and know how to capture it to create thumb-stopping content, while staying on-brand.
- Manage your own time. Some days will have more hours than others but we expect to need 20 hours per week for the tasks required.
- Collaborate with a group of talented creatives and strategists.
- Participate in client communication and meetings.
The right candidate should also have:
- 1-4 years of client-facing social media experience, specifically managing a brand’s handle across social platforms. Agency experience would be ideal.
- A true passion for social media, bringing your own approach and POV.
- Mastery of the native features and functions of all major social platforms, especially Instagram and Twitter.
- Ability to work part time as an employee of the agency. May involve some weekend and holiday availability for posting.
- Ideally a bachelor’s degree in Marketing, Mass Communications, Journalism, or a relevant field.
- Ingrained and involved in youth culture and Toronto culture.
- Passion for Toronto sports and a curiosity to dig deeper into what's up-and-coming or on the come-up in <insert city>.
- Strong organizational and time management skills, plus a self-starter, problem solver mentality.
- Exceptional verbal and written communication skills (specifically consumer facing copy for social channels).
- Direct experience in the following media types:
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- YouTube
- TikTok
- Snapchat
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- Ability to identify and track relevant social data and KPIs (what's trending, what’s performing well, or not, and social-first concepts) and work with Kettle’s strategy team to pull insights from social behaviors and data.
A little about us:
A digital-native creative agency with offices in New York City, San Francisco, and Los Angeles. We’re a team of makers, doers, and passionate problem-solvers with a simple mission: to make tomorrow better. We spend countless hours tinkering and asking questions until we unequivocally know the product is in its purest, most elegant form. Our strengths are creating user-centric products, keeping it simple, and telling great stories. Our weaknesses are baked goods, french fries, and karaoke.